Recap: RTO World 2023
August 29th, 2023
High Touch User’s Conference and Cybersecurity Roundtable
If you had the privilege of joining us in San Antonio for RTO World 2023, we hope you found the conference to be as enlightening as we did. Likewise, if you attended our High Touch User’s Conference, we’re eager to hear your thoughts—please take our survey here to help us in planning future experiences.
For those who couldn’t join us in person, don’t fret—we’ve got you covered with a comprehensive recap of our High Touch User’s Conference highlights. We’re also thrilled to share a few insights from RTO World’s “Don’t Be a Cybersecurity Headline” roundtable.
High Touch User’s Conference at RTO World 2023
What’s New?
- Inventory Audit Application and Dashboard. Our team was excited to share a detailed overview of our recent enhancements to the Inventory Audit Application and Dashboard. With these improvements, we’re taking cynergi|sutie’s inventory management experience to the next level. Click here to learn more about the notable upgrades to this feature.
- Multiple Item Switch-Outs. Say goodbye to the limitations of switching out items one by one on an agreement—we’re excited to introduce the ability to switch out multiple items on an agreement without the hassle of multiple printouts or digital signatures. Click here for more details.
- Integrated Credit Card Transaction Address Verification System. We’ve got you covered as credit card companies tighten their billing address verification requirements. Our Integrated Credit Card feature now includes enhancements to meet these demands seamlessly. This addition not only ensures your payment processing remains secure but also helps you avoid unnecessary charges.
- Online Payment Solution Upgrades. We’ve heard your feedback and upgraded our infrastructure to enhance your experience with cynergi|suite’s Online Payment Solution. These infrastructure upgrades take the online payment solution to a new level, making processing payments swift, smooth, and stress-free. Clients are seeing a 200-300% increase in transaction speed.
Current Project Updates
- Integrated Home Office/Accounting. Our progress updates included sneak peeks of this feature’s new screens and reports, offering a taste of what’s to come. Learn more about this feature coming soon to cynergi|suite.
- Digital Signature Capture. This feature is now in its testing phase, ready to begin sign-ups and prework for forms. Contact your dedicated Account Executive to learn more and sign up.
Future of cynergi|suite and Project E
- Empowering Insights. Our commitment to providing cutting-edge solutions was at the forefront of our discussions at RTO World 2023. Your input drives our software development process. We’re dedicated to equipping you and your customers with tools that ensure success for your business and the entire RTO industry. By collaboratively addressing individual stakeholder needs, we create comprehensive enhancements that deliver a competitive edge.
- Agile Development. We’re modifying how we bring enhancements to cynergi|suite and you. Agile development and Project E prioritize building a minimally viable version (MVP) before refining and releasing the enhancement to the general public. This approach ensures a strong foundation, allowing for subsequent feature additions. It’s about enhancing the core to create a better experience for you.
RTO Roundtable: Don’t Be a Cybersecurity Headline
Our cybersecurity expertise took center stage at RTO World 2023, where we had the privilege to address the rent-to-own industry.
Jason Fenoglio, our Cybersecurity Practice Manager, joined forces with John Crowley from our partners at ArmorPoint. Together, they shared invaluable insights into the importance of multilayered cybersecurity and the “Swiss cheese” metaphor for defense. Visit our cybersecurity page to learn more about High Touch’s secure managed services and how your RTO business can benefit.
Set Your Store Apart.
With RTO World 2023 behind us, the momentum continues. The insights and connections paved the way for innovative solutions redefining the rent-to-own landscape. If you have any questions about any of the new features, enhancements, or cybersecurity solutions discussed in this blog, please contact your dedicated Account Executive for more information.
If you’re new to cynergi|suite and interested in learning more about our industry-leading RTO business management platform—we’re happy to schedule a demo or answer any questions you might have.