Customer communications can be a challenge. They're a fundamental part of running an RTO business. But, staying in touch with your customers doesn't have to be hard. With the right software working for you, keeping the conversation going with customers is easier than you might think.

cynergi|suite's AutoQue features help RTO businesses get the job done by improving communications. With AutoQue, you can build stronger relationships with your customers by notifying them of upcoming payments, communicating special promotions, sending special birthday greetings, automatically collecting unpaid fees, and more.

Keep the Conversation Going

Call management tools

Call tracking is a tedious but essential part of running a business. AutoQue makes managing your calls easier with intuitive features, including:

  • Call tracking and reporting. Create reports that display all call results, including positive and negative responses.
  • Call control. Easily route calls.
  • Call bridging. Create an audio meeting between three or more participants.

Build customer relationships

When contacting customers, you want to do it the right way. With cynergi|suite's AutoQue feature, you get the resources you need to build and maintain relationships with your customers.

  • Opt-out functionality. Maintain compliance with Federal Trade Commission regulations using AutoQue's opt-out tools.
  • Text-to-speech. Convert text to human-sounding audio files.
  • Integration. Merge AutoQue with your existing customer management software.

Features Built for RTO

cynergi|suite's features help RTO businesses get the job done. To learn more about cynergi|suite's communications and reporting tools, visit our Features page or contact us.

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