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Resource Center

Our resource center will feature news, product updates, events, frequently asked questions, and more — everything you need to know to stay up-to-date about cynergi|suite.

5 Quick Fixes For Troubleshooting RTO In-Store Network Issues

October 21st, 2021

Tips for Troubleshooting Network Issues Network issues always pop up when it’s most inconvenient for you. Losing connection never seems to happen when you’re having a slow day—it’s while a customer is trying to make a payment, when you’re trying to sign a new agreement, or when you’re in the middle of a lengthy report. […]

7 Omnichannel Tools Every RTO Business Needs

September 30th, 2021

Create a Better Buying Experience. How does buying a product or initiating an agreement online compare to your in-store shopping experience? A successful rent-to-own (RTO) enterprise requires more than just an online shopping cart and a brick-and-mortar store. Customers need to be able to find your business online, research products, and complete transactions. RTO stores […]

How To Prepare Your RTO Store Technology for Severe Weather

August 20th, 2021

Electronics and Water Don’t Mix. Hurricanes, tropical storms, and severe thunderstorms can have devastating effects on unprepared rent-to-own stores. With the proper preparation, you can stay a step ahead of the storm to help ensure that your files, data, and equipment are protected from Mother Nature. Headquartered in Tornado Alley, we’ve learned a thing or […]

RTO World 2021

July 23rd, 2021

Headed to RTO World? So are we! It’s been a while, and we’re excited to meet up and chat about all things technology, software, and communications with our friends in the rent-to-own industry. If you’re planning on attending, be sure to stop by Booth 600 and see us. Our team will be available for one-on-one […]

Unified Communications for Your Business

April 20th, 2021

Mitel MiCloud Connect Phone System for RTO Your business needs a comprehensive phone system that helps your customers reach you, enables you to stay in touch with your customers, and above all, gives you the tools you need to get things done. Mitel MiCloud Connect is a complete cloud-based business communications and collaboration solution that […]

Meet the New cynergi|suite University

March 31st, 2021

By: High Touch Technologies We’re excited to announce that the new, fully-modernized cynergi|suite University is up and running! We’ve improved upon the individual PDFs and videos that have been the cornerstone of cynergi|suite training for years. Our new cynergi|suite University is a complete learning management system (LMS) geared towards the next generation of rent-to-own employees, […]

March 2021 Update: Inventory Audit Application and Dashboard

March 19th, 2021

We’re excited to announce important functionality and usability updates for the cynergi|suite Inventory Audit Application and Dashboard! We’ve Heard You When making fixes, updates, and/or enhancements to our software and mobile applications, we take your suggestions seriously. Based on customer feedback and support tickets, we’ve been working on updates and bug fixes for the recently […]

Send Us Real-Time Feedback: New Customer Satisfaction Surveys

February 19th, 2021

We’re excited to introduce a simple, new way for you to let us know how we’re doing as a technology partner! Through our new customer satisfaction surveys, you can provide genuine, real-time feedback about your cynergi|suite experience with the literal click of a button. You’ve probably received customer surveys from companies before, or at least […]

2020 cynergi|suite News You Might’ve Missed

January 19th, 2021

There’s no doubt about it—2020 was a big year for cynergi|suite! From a flashy new website to a hard-working mobile app and back-end improvements, 2020 set the stage for the future of the cynergi|suite rent-to-own (RTO) software platform and RTO business technology. What’s even more exciting? Our 2020 improvements were an appetizer for the big […]

Coming Q1 2021: New cynergi|suite University

December 18th, 2020

It’s time to get excited about training again—in the first quarter of 2021, we’ll be releasing an all-new cynergi|suite University! Back when we released the cynergi|suite in 2013, online learning and training looked quite different from today. At that time, we sought to revolutionize RTO software. Not only did we engineer a brand-new RTO software […]

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