You need a technology partner who can do it all.
cynergi|suite is a product of High Touch Technologies, a business-focused technology solutions company headquartered in Wichita, Kan. In addition to producing and supporting cynergi|suite, High Touch provides complete and integrated technology, software, and communications solutions for businesses.
Industry-leading software is only as good as the company supporting it. When you choose cynergi|suite, your business gains access to a complete suite of technology services, engineered with your bottom line in mind.
In addition, you have access to 24/7/365 customer support through our Wichita, Kan.-based support center.
Learn MoreYour dedicated Account Executive can help you explore the services offered by High Touch and develop a comprehensive technology solution plan for your RTO business. Contact us to learn more.
More About High TouchAs a technology solutions company, High Touch delivers the following services and solutions:
When it comes to cybersecurity, maintaining customer trust is on the line. One hacker can destroy a company's hard-earned reputation overnight with the right tools. To offer maximum threat protection, High Touch develops customized, multilayered cybersecurity solutions.
At our Dallas Data Center, High Touch houses servers with flexible rental options in a secure, temperature-controlled environment.
Safely store important company files, documents, and data. High Touch offers cloud-based and on-premise solutions for image and file backup.
Purchase, upgrade, and replace company hardware and IT infrastructure to make sure your business is running efficiently, securely, and dependably.
Complete support for cloud-based workspaces, including virtual desktops, servers, storage, management, and support.
High Touch audits your existing technology infrastructure to reduce the total cost of ownership (TCO) and optimize your return on investment (ROI).
High Touch offers 24/7 server, workstation, and network management with an emphasis on dependability, efficiency, and security.
High Touch provides technology solutions on a per-project basis for servers, workstations, networks, consulting, data backup, phone systems, and more.
24/7 technical support with remote troubleshooting, repair, and maintenance services. High Touch also offers emergency on-site support services.
With a full-scale knowledge in technical solutions, High Touch can act remotely as your company's outsourced CIO.
Modern phone systems incorporate cutting-edge technology and powerful features that supercharge business communications. High Touch specializes in providing on-premise hybrid, on-premise VoIP, and cloud-based phone systems.
High Touch partners with Lifesize and Microsoft Teams to offer and support high-definition video conferencing. With a video conferencing system, you can increase employee productivity, reduce travel costs, and enhance business communications.
Just because you’re meeting can’t happen in person doesn’t mean you can’t meet face-to-face. Virtual collaboration platforms, like Microsoft Teams, give businesses the secure tools they need to keep collaborating, performing, and producing, no matter where the participants are.
Maintaining company data like phone numbers, addresses, and contact information on the web for every one of your business locations is a tedious job. Learn more about Business Listing Management and check the health of your online business through the following link.
Through its domain management services, High Touch can help you select and secure domain names relevant to your brand. Once secured, we can help maintain your domain, including DNS changes, transfers, and renewal notices.
High Touch follows best practices for SEO strategies when building, maintaining, and analyzing websites. We can also help you analyze visitor data using Google Analytics.
High Touch works directly with clients to engineer new websites from scratch or to redesign existing ones. We build modern, user-friendly websites using WordPress or custom solutions. During the planning process, High Touch provides a questionnaire to ensure the website is in line with your vision, including style, functionality, and navigation. Once complete, you can easily make content changes through WordPress, or contact us for updates.
As a security solutions provider, High Touch applies industry-standard cybersecurity practices while developing, hosting, and maintaining your website. When you choose High Touch to host your website, you get multilayered security protection. High Touch also takes daily website backups and maintains seven days of backup storage.
High Touch has focused on engineering our customers' success through custom development since the beginning. We got our start over 30 years ago by creating custom software solutions. Now, High Touch uses years of expertise to build client-focused software for customers in any industry.
With Microsoft Dynamics CRM, High Touch can help you improve how your business serves your customers. Microsoft Dynamics CRM provides an efficient solution to storing customer information, analyzing data, tracking sales, and managing customer service relationships.
ERP software helps you reach your business goals by managing and integrating the financial, supply chain, operations, reporting, manufacturing, and human resource activities of your company. By using Microsoft Dynamics, Microsoft Dynamics GP, Microsoft Dynamics SL, and Acumatica, High Touch can help you streamline your business.
High Touch's engineers can support, maintain, and repair your legacy programs that still operate on older languages. We've been building custom software solutions since the 1970s, so we're experienced with supporting and writing programs in legacy languages. High Touch can also help you modernize legacy programs into more efficient, up-to-date solutions.
Every day, the mobile market expands. Is your business mobile-ready? A custom mobile application can improve your customers' experience and supercharge your employees' productivity. High Touch's engineers work with you to build custom Android, Apple iOS, and hardware agnostic mobile apps.
Authorize and track entry to areas of your business using physical access control. Using keycards, fobs, or badges, you can protect your employees, property, and customers by restricting access to unauthorized areas.
Install or upgrade copper or fiber-optic cabling for data/network, voice, CATV, audio/visual, and paging applications. When quoting the cost of a cabling job, High Touch considers the number of drops, building size, location, application type, cable type, and required hardware.
To keep your employees, business, and resources safe, High Touch offers customized surveillance solutions. Currently, over 200 customers depend on High Touch to keep their businesses safe. When engineering a surveillance solution for your business, we consider the size of your business, your industry, equipment specifications, and desired features.
"When I think about High Touch, I don’t think of a big corporate name — I think about the people like Doug, Mike T., and AJ, who are always there to help me whenever I need assistance.
Over the past 13 years or so, I’ve had the opportunity to get to know the people who work at High Touch very well. I’ve had nothing but great responses and support since day 1 with the team at High Touch. Whenever I have questions, I know whom to call, and I know that I’m going to get a sufficient answer right away. Getting that critical level of support is hard to find as a business owner.
Hurricane Ian
When Hurricane Ian made landfall in Florida in September 2022, many of my rent-to-own stores were either flooded or experienced a lot of damage. Worst of all, the store that received the most damage housed the central server for my RTO software system.
After the storm had passed, I was able to get the server out of the flooded store. The High Touch team worked with me for 15 hours to help the server and our system back online. Even though I’m in Florida and the High Touch team is in Kansas, it felt like they were right there with me, working side-by-side.
The support I receive from High Touch as an RTO software customer is phenomenal, and after this experience, I’d trust them to pack my parachute."
"When our small, local company needed help with our digital footprint, we reached out to various companies for bids and information, but High Touch was the only one with a team that could help us with a myriad of specific needs that also fit our budget. High Touch jumped in and got our business listings and SEO headed in the right direction.
The experience was so good that when we needed assistance with Google Ads and website updates, I didn't hesitate to ask HT for help. High Touch always jumps in with a thorough, researched response when I have a question. It means so much to have the personalized help from people who have researched and learned the ins and outs of our company. I highly recommend High Touch to anyone and everyone, because over the years I've learned that people skilled with technology are not always skilled with communication. They don't fit that stereotype and have exceeded our expectations."
When we first reached out to High Touch, our IT infrastructure was in rough shape. We were far behind in several areas, including server management, the age of our software, and our phone system. At the time, we were contracting with another managed IT services, but we weren’t receiving the strategic engagement we needed to improve. In the beginning, High Touch spent a lot of time with us, assessing our technology issues before coming up with a support plan and improvement projects that would fit our budget and move our business forward. In the past year, we’ve made more technology improvements than we had in the previous 5, including moving to Office 365, implementing Teams, upgrading our security systems, and transitioning to VoIP phones.
When our business had to pivot to a work-from-home model due to COVID-19, we already had the tools in place to support our staff. Instead of scrambling for solutions, we were focused on extra training and coaching. Now, our staff is heavily using Teams for video meetings and collaboration, and VoIP phones to continue to serve our customers. Several of our staff have said they even feel more connected to their colleagues than before we started working from home.
High Touch has been attentive to us at all levels. My staff gets quick solutions for their tickets, and my account representative is always available for escalated issues. Additionally, we receive proactive outreach for strategic-level discussions, which is a dramatic change for us. The level of responsiveness and personability is night and day between our experience with our previous managed service provider and High Touch.
I highly recommend High Touch for their responsiveness and attentiveness to our business needs. I’ve really enjoyed working with Mike Miranda and Jason Leib. The High Touch team is always ready to brainstorm solutions and prepared to tailor a solution to our business needs and culture, collaborating throughout the project.
High Touch has provided all of CCREDC’s IT needs since I started here in 2009. They are professional, courteous, and advise us on our hardware and software needs and requirements. They are quick to solve problems and strive to make permanent fixes. I like that they keep us legal with all software licenses and website needs. I would highly recommend any company to use their services. You cannot afford to have this level of expertise on your internal staff.