May 28, 2026 | By: High Touch Technologies
Understanding What Store-Side Project E Readiness Means for Your Business and Employees
When a major software rollout is on the horizon, you need more than just a preview. You need a technology partner who can help you understand what is ahead and prepare your business, employees, and technology environment for the transition.
Our team has been doing significant work behind the scenes to move Project E forward. The upcoming release represents the next phase of that work, with a specific focus on the store-side experience and the Customer, Inventory, and Agreement modules your employees use to support daily operations.
At RTO World 2026, we’ll share a closer look at these store-side developments and how your business can begin preparing. During the High Touch User Meeting, you’ll learn what Project E readiness could mean for your organization, hear how client feedback is shaping a reimagined approach to single sign-on (SSO), and catch up on other important platform updates.
If you’re headed to RTO World this year, make plans to join us on Tuesday, August 25, at 7:30 a.m. We know it is an early start, but you can expect a session designed to help you plan confidently for what comes next and give you a closer look at the future of the platform your business relies on.
What Could Project E Readiness Mean for Your Business?
Your path to the Project E store-side release will depend on your current cynergi|suite environment, configurations, and operational needs. You may need to complete certain technology, training, or implementation steps before your business is ready to move forward.
During the User Meeting, our team will share an overview of the Project E readiness checklist and the broader steps your business may need to take. You’ll learn more about potential timelines, technology requirements, training considerations, and other factors that could affect your path forward.
You don’t need to have every answer today. As your technology partner, our role is to help you understand what may be required early enough to plan, budget, and prepare your team with confidence.
By the end of the session, you should have a clearer picture of the internal conversations you need to begin and the questions you should bring to the High Touch Technologies team.
See How Client Feedback Is Shaping SSO
When you use cynergi|suite every day, you have valuable insight into how changes could affect your stores, employees, and operations. As plans for SSO took shape, clients raised important questions about how it would work within their businesses. We held a dedicated feedback session to hear those concerns firsthand and better understand the needs behind them.
Those conversations gave our Development team valuable perspective as it refined the approach, with the goal of supporting your day-to-day operations and the long-term future of cynergi|suite.
At RTO World, you’ll hear where that work stands and how client input continues to help shape a thoughtful solution for the businesses that rely on cynergi|suite. This collaborative approach is one way we bring the human touch to technology: by listening to the people who use our solutions and considering their real-world needs as we move the platform forward.
Catch Up on Other cynergi|suite Updates
Store-side Project E readiness and SSO will be two of the meeting’s biggest topics, but you will have more to catch up on.
You can also expect information about other cynergi|suite tools, enhancements, and initiatives, including:
These updates will help you understand what is changing across cynergi|suite and what your business should be watching next. Together, they reflect the work happening across the platform to support your operations today while preparing cynergi|suite for what comes next.
Get a Closer Look at Project E Development
At the end of the session, our team will share an update on the continued development of Project E. While the broader initiative includes significant foundational work happening behind the scenes, this upcoming release is specifically focused on store-side functionality.
You’ll get a closer look at progress involving the Customer, Inventory, and Agreement modules and learn more about how the new store-side experience is taking shape.
Since Project E remains in active development, we are reserving many of the details for the User Meeting. Attending the User Meeting will give you a closer look at current progress and help you better understand where the project stands and where it’s headed.
You’ll also learn how you can stay involved as the store-side release moves forward. Your knowledge of real RTO workflows can provide valuable insights as the cynergi|suite team works to build a solution that supports how you serve customers and manage daily store operations.
Turn What You Learn Into Your Next Steps
Your Project E readiness needs won’t look the same as those of another RTO business. After the User Meeting, stop by the High Touch booth to discuss your specific environment and begin identifying the next steps that may apply to you.
You can walk through the store-side Project E readiness checklist with our team, ask questions about the development updates shared during the meeting, and get more information about how to prepare your business and employees. It’s an opportunity to move from a general overview to a conversation about what readiness could look like for your organization.
If you are in the process of evaluating rent-to-own management software, you can also use this opportunity to see how cynergi|suite could support your operations and learn what you can expect from High Touch as your technology partner.
Set Your Store Apart.
For more than 40 years, High Touch has worked alongside RTO businesses to understand their needs, improve cynergi|suite, and help navigate changes in technology. That long-term partnership is central to how we bring the human touch to technology.
At RTO World 2026, you’ll have an opportunity to see how the store-side release of Project E is taking shape and begin preparing your business for this next phase of cynergi|suite.
Make sure the cynergi|suite User Meeting is on your schedule: Tuesday, August 25, 2026 (7:30 – 8:30 a.m.). Then, stop by the High Touch trade show booth to meet the team, ask questions, and start mapping your path toward Project E readiness.
Our team is looking forward to seeing you at RTO World 2026.