Comprehensive Technology Services

You need a technology partner who can do it all.

cynergi|suite is a product of High Touch Technologies, a business-focused technology solutions company headquartered in Wichita, Kan. In addition to producing and supporting cynergi|suite, High Touch provides complete and integrated technology, software, and communications solutions for businesses.

Bringing the Human Touch to Technology.

Industry-leading software is only as good as the company supporting it. When you choose cynergi|suite, your business gains access to a complete suite of technology services, engineered with your bottom line in mind.

In addition, you have access to 24/7/365 customer support through our Wichita, Kan.-based support center.

Have questions?

Your dedicated Account Executive can help you explore the services offered by High Touch and develop a comprehensive technology solution plan for your RTO business. Contact us to learn more.

High Touch Technologies Solutions and Services

As a technology solutions company, High Touch delivers the following services and solutions:

  • When it comes to cybersecurity, maintaining customer trust is on the line. One hacker can destroy a company’s hard-earned reputation overnight with the right tools. To offer maximum threat protection, High Touch develops customized, multilayered cybersecurity solutions.

  • At our Dallas Data Center, High Touch houses servers with flexible rental options in a secure, temperature-controlled environment.

  • Safely store important company files, documents, and data. High Touch offers cloud-based and on-premise solutions for image and file backup.

  • Purchase, upgrade, and replace company hardware and IT infrastructure to make sure your business is running efficiently, securely, and dependably.

  • Complete support for cloud-based workspaces, including virtual desktops, servers, storage, management, and support.

  • High Touch audits your existing technology infrastructure to reduce the total cost of ownership (TCO) and optimize your return on investment (ROI).

  • High Touch offers 24/7 server, workstation, and network management with an emphasis on dependability, efficiency, and security.

  • High Touch provides technology solutions on a per-project basis for servers, workstations, networks, consulting, data backup, phone systems, and more.

  • 24/7 technical support with remote troubleshooting, repair, and maintenance services. High Touch also offers emergency on-site support services.

  • With a full-scale knowledge in technical solutions, High Touch can act remotely as your company’s outsourced CIO.

  • Just because you’re meeting can’t happen in person doesn’t mean you can’t meet face-to-face. Virtual collaboration platforms, like Microsoft Teams, give businesses the secure tools they need to keep collaborating, performing, and producing, no matter where the participants are.

  • High Touch partners with Lifesize and Microsoft Teams to offer and support high-definition video conferencing. With a video conferencing system, you can increase employee productivity, reduce travel costs, and enhance business communications.

  • Modern phone systems incorporate cutting-edge technology and powerful features that supercharge business communications. High Touch specializes in providing on-premise hybrid, on-premise VoIP, and cloud-based phone systems.

  • As a security solutions provider, High Touch applies industry-standard cybersecurity practices while developing, hosting, and maintaining your website. When you choose High Touch to host your website, you get multilayered security protection. High Touch also takes daily website backups and maintains seven days of backup storage.

  • High Touch works directly with clients to engineer new websites from scratch or to redesign existing ones. We build modern, user-friendly websites using WordPress or custom solutions. During the planning process, High Touch provides a questionnaire to ensure the website is in line with your vision, including style, functionality, and navigation. Once complete, you can easily make content changes through WordPress, or contact us for updates.

  • High Touch follows best practices for SEO strategies when building, maintaining, and analyzing websites. We can also help you analyze visitor data using Google Analytics.

  • Through its domain management services, High Touch can help you select and secure domain names relevant to your brand. Once secured, we can help maintain your domain, including DNS changes, transfers, and renewal notices.

  • Maintaining company data like phone numbers, addresses, and contact information on the web for every one of your business locations is a tedious job. Learn more about Business Listing Management and check the health of your online business through the following link.

  • High Touch has focused on engineering our customers’ success through custom development since the beginning. We got our start over 30 years ago by creating custom software solutions. Now, High Touch uses years of expertise to build client-focused software for customers in any industry.

  • With Microsoft Dynamics CRM, High Touch can help you improve how your business serves your customers. Microsoft Dynamics CRM provides an efficient solution to storing customer information, analyzing data, tracking sales, and managing customer service relationships.

  • ERP software helps you reach your business goals by managing and integrating the financial, supply chain, operations, reporting, manufacturing, and human resource activities of your company. By using Microsoft Dynamics, Microsoft Dynamics GP, Microsoft Dynamics SL, and Acumatica, High Touch can help you streamline your business.

  • High Touch’s engineers can support, maintain, and repair your legacy programs that still operate on older languages. We’ve been building custom software solutions since the 1970s, so we’re experienced with supporting and writing programs in legacy languages. High Touch can also help you modernize legacy programs into more efficient, up-to-date solutions.

  • Every day, the mobile market expands. Is your business mobile-ready? A custom mobile application can improve your customers’ experience and supercharge your employees’ productivity. High Touch’s engineers work with you to build custom Android, Apple iOS, and hardware agnostic mobile apps.

Testimonials

“Our relationship with cynergi|suite and High Touch Technologies began when we were looking for a suitable software platform to manage our 12 rent-to-own (RTO) store locations. We were looking to replace a proprietary system that did not provide us with the flexibility we needed to grow our business in today’s world.

While several vendors would have easily provided us with the software we needed, we decided to choose cynergi|suite and High Touch because they were able to offer a full array of IT solutions in addition to the software we needed. The services we were able to take advantage of include solutions for managing our desktop clients, cybersecurity, and Microsoft Office 365 solutions, enabling our team to work more efficiently with each other.

High Touch’s cynergi|suite software is essential for running our business day-to-day. We have access to more reports than ever, which allows us to make better decisions based on past data. We also employ business intelligence software to create custom reports.

High Touch’s software and added IT services mean that we don’t have to worry about our technology, and when something does break, there’s a support person ready to help. As with any company, if you have poor customer service, no amount of hardware or software is going to make you successful—it’s the people at High Touch that genuinely make them successful.”

Danny Miller
Operations Manager

“High Touch has been an active member of APRO for over 20 years, providing strong support financially and professionally. High Touch has stood by the RTO industry in times of need. In the mid-90’s, High Touch researched and compiled data to help pass legislation that supported the business-to-consumer RTO transaction.

APRO is thankful to have such a strong relationship with High Touch and for their service to and leadership in the RTO industry.”

Jill McClure
Executive Director